Oracle-audio-technologies 8.1 Manuel d'utilisateur télécharger pdf (Page 41)

Configuring the Web Server ■ Deploying CCA Web Applications on Oracle 10g Application

Server (OAS 10g)

Contact Center Anywhere Installation Guide Version 8.1 39

■ Context Root: /TAW

6 From the Deploy: Deployment settings page, verify all information is correct and click Deploy to

deploy the TAW application. Wait until OAS 10g finishes deploying TAW application.

Deploying the CCA Application

Deploying CCA application is similar to deploying TAW application. Complete the following steps to

deploy CCA application:

1 Copy the CCA.war file in the CCA installation package to the OAS 10g server. For example,

C:\CCA\CCA.war.

2 Edit the web.xml file in CCA.war\WEB-INF directory. Change value of context parameters listed

in Tab l e 13 to reflect correct information of your system.

3 Complete steps 3 through step 6 in Deploying the TAW Application section to deploy CCA.war.

Deploying Integration application

Deploying Integration application is similar to deploying TAW application. Complete step 1 through

6 in Deploying the TAW Application to deploy Integration.war file. The only difference is that you do

not need to edit the web.xml file.

Updating the System Configuration Key

A configuration key should be provided with CCA installation package. This key is used to activate

the CCA web applications. If you do not apply the key, the CCA web applications will refuse to start.

Following these steps to apply a configuration key to activate CCA web applications.

Table 13. Parameters To Be Modified in CCA Web.xml

Context Parameter Name Parameter Value

applicationPath path to the location of CCA directory. For example,

C:\bea\user_projects\domains\mydomain\applications\CCA.

URLstoragePath URL that clients will use to download files from their session.

Typically it is the URL to Storage directory under TAW directory.

For example, http://webserver/TAW/Storage

busConnection Host name or IP address of the server that TCPIPBus is running.

busConnectionBackup Host name or IP address of the server that secondary TCPIPBus

is running. This can be left blank if you only have one TCPIPBus

running.

databaseDatasource The name of the data source you created in previous

section.

databaseUser The user name of the WebLogic domain user. For example, cc81.

databasePassword The password of the WebLogic domain user. For example, cc81.

1 2 ... 36 37 38 39 40 41 42 43 44 45 46 ... 53 54

Pas de commentaire

Oracle-audio-technologies 8.1 Manuel d'utilisateur Page 41